At Mahaveer Pearls –  

we believe every piece of jewellery tells a story, and we want your story to be perfect from start to finish. Our handcrafted pieces are made with care, and so are our policies. Below, you’ll find everything you need to know about cancellations, returns, and refunds — all designed to provide you with peace of mind while you shop with us.

1. Cancellation Policy:

🕰️ Change of Heart? We’ve Got You Covered.
You can cancel your order within 24 hours of placing it, no questions asked. Simply contact our support team via:
Email: [email protected]
Phone: +91 9393310711

After 24 hours:
Once the 24-hour window has passed, our artisans have already started crafting your order, which means cancellations are no longer possible. We hope you understand as we put great effort into each creation.

2. Refund Policy:

🌟 Our Promise: Quality and Care.
If you receive a piece that is defective or incorrect, notify us within 7 days of receiving your order. After verification, we will gladly replace the item or offer a full refund, including shipping costs.

🚚 Damaged in Transit?
If your jewelry arrives damaged due to shipping, send us photographs within 48 hours of receiving the package. We’ll take care of the rest, offering a replacement or refund, and covering all shipping fees.

💡 Note: Due to the customized nature of our jewelry, no refunds will be issued for reasons such as buyer’s remorse, sizing issues, or personal preferences. Each piece is lovingly crafted just for you — all sales are final.

3. Return Policy:

🔄 Returns? Not Required!
Because each of our pieces is handcrafted to your unique specifications, we do not accept returns. This policy allows us to maintain the highest level of craftsmanship and quality.

4. Exchange Policy:

✨ Exchanges for Defective Items Only.
While we don’t offer exchanges for changes in personal taste, we’re more than happy to assist if you receive a defective or incorrect item. Follow our Refund Policy steps, and we’ll make sure your replacement is perfect.

5. Reach Out to Us:

📞 Questions? We’re Here to Help.
If you have any concerns or need clarification on any of our policies, don’t hesitate to contact us. We are committed to ensuring your satisfaction:
Email: [email protected]
Phone: +91 9393310711

At Mahaveer Pearls, our goal is to bring you jewelry that makes you feel special. Each piece is more than just an accessory — it’s a part of your story, and we’re here to make that story perfect.

Thank you for choosing us as your trusted jewellery!
Mahaveer Pearls –